⚠️
Late Fee & Interest Enforcement Disabled
Late fees and interest on delinquent accounts are currently OFF. Total delinquency is $36,810.75 across 25 units. Enable enforcement in Policy Monitor to recover revenue.
📢
Top Delinquency — LOT-59 McKnight: $10,507.94
Three accounts exceed $2,500 in past-due dues. Board action recommended. See Financial Dashboard for full delinquency report.
HOA HEALTH SCORE
72
/100
FAIR
Collections at 80% · Policies need attention · Reserves strong
⚠ Needs Attention
Reserves●●●●○
Collections●●●○○
Enforcement●○○○○
Compliance●●●○○
134
Total Units
↑ 126 active in system
217
Homeowners
Registered in directory
$36,811
Total Delinquent
↑ 25 units past due
$53,116
Operating Funds
↑ Reserves healthy
80.2%
Collection Rate
⚠ Target: 95%+
0
Open Work Orders
✓ All clear
YTD Revenue vs Budget
2026 Annual Budget: $50,076 · YTD Collected: $18,682.80 (37.3%)
$18,683 / $50,076
$0
37.3% of year collected
$50,076 budget
HOA Dues
$18,576
Late Fees
$50
YTD Expenses
$10,527
Net Income YTD
+$8,156
📡 Recent Activity
Payment received — LOT-83 Cancienne $396.00
Today, 9:14 AM
Violation notice sent — LOT-64 Smith · Exterior Maintenance
Mar 9, 2026 · 2:31 PM
ARC application received — LOT-112 Golden · Fence Installation
Mar 8, 2026 · 11:05 AM
Payment received — LOT-45 Wilkes Jr. $396.00
Mar 7, 2026 · 4:22 PM
Delinquency notice — LOT-59 McKnight · $10,507.94 past due
Mar 5, 2026 · 10:00 AM
Landscape improvement completed — $3,275.00 · Entrance beds
Feb 28, 2026 · 8:00 AM
NSF recorded — LOT-123 Liberto · 1 NSF on file
Feb 20, 2026 · 3:45 PM
🚨 Attention Required
Critical Delinquency
URGENT
LOT-59 McKnight: $10,507.94 · LOT-48 Bridges: $5,803.00 · LOT-41 Bridges: $3,396.50
Policies Disabled
ACTION
Late Fee Enforcement is OFF · Interest on Delinquent is OFF · Enable in Policy Monitor
No Violation Follow-up Schedule
REVIEW
3 active violations have no automated follow-up timeline configured
Prepaid Income on Balance Sheet
REVIEW
$703.66 in prepaid income needs reconciliation · AppFolio clearing account: $3,437.47
🔧 Support Tickets
Work order management · Kanban view · 0 actual open orders (sample data shown)
📋 Sample Data — The Highlands currently has 0 open work orders. These tickets are illustrative of the full work order workflow.
New
1
TKT-2026-004
Entrance gate sensor misalignment
Community entrance sensor not detecting vehicles consistently
Reported: Mar 9, 2026 · No vendor assigned
Assigned
1
TKT-2026-003
Street light out — Tartan Trace block
3 consecutive street lights between LOT-76 and LOT-83 are non-functional
Assigned: Entergy Contractor · Mar 7, 2026
In Progress
1
TKT-2026-002
Common area landscaping quarterly trim
Q1 2026 landscaping maintenance — entrance beds, median strips
Vendor: GreenScape LA · Started Mar 8, 2026
Completed
1
TKT-2026-001
Community entrance sign repair
Storm damage to community monument sign — letter panel dislodged
Completed: Feb 28, 2026 · Cost: $3,300
Closed
0
No closed tickets this period
📋 Policy Monitor
CC&R enforcement toggles · 2 policies currently disabled
🚨
Revenue Impact Warning
Late Fee Enforcement is OFF (estimated $0 in late fee revenue) and Interest on Delinquent Accounts is OFF. With $36,810.75 delinquent, enabling both policies could generate significant recovery revenue. Review with board before enabling.
💰 Financial Dashboard
FY2026 YTD · Data from AppFolio · As of March 2026
$53,116
Operating Funds
↑ Cash on hand
$18,683
YTD Revenue
Jan–Mar 2026
$10,527
YTD Expenses
56.3% of income
$8,156
Net Income YTD
↑ 43.7% margin
Income vs Expense — YTD 2026
Expense Breakdown by Category
Balance Sheet
ASSETS
Operating Funds (Cash)
$53,116.05
Total Assets
$53,116.05
LIABILITIES
Architectural Review Fee
$50.00
Prepaid Income
$703.66
AppFolio Clearing Account
$3,437.47
Total Liabilities
$4,191.13
Total Capital
$48,924.92
Payment Method Breakdown
Online Payment (54%)
Check/Mail (30%)
Auto-Pay (16%)
🔴 Delinquency Report — 25 Accounts · $36,810.75 Total
| Lot | Homeowner | Past Due | Days Overdue (est.) | Priority | Action |
|---|
Note: Late Fee Enforcement and Interest on Delinquent Accounts are currently DISABLED. Enable in Policy Monitor to automatically charge fees.
👤 Homeowner Directory
217 registered homeowners · 126 active lots · Covington, LA 70435
| Lot | Homeowner | Address | Phone | Dues Status |
|---|
⚠️ Violations & Compliance
3 active violations · No automated follow-up configured
⚠️
No Violation Follow-Up Schedule Configured
There is no automated follow-up timeline set for active violations. Board should establish: Notice 1 (Day 0) → Reminder (Day 14) → Hearing Notice (Day 30) → Fine Assessment (Day 45). Configure in Policy Monitor.
3
Active Violations
0
Resolved (30 days)
1
Pending Review
$0
Fines Assessed
⚠ Enforcement OFF
📁 Document Library
HOA documents · Linked from Dropbox
📂 Highlands HOA
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🤖 AI Assistant
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QUICK QUERIES:
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